Yes, we ship to most countries around the world. Shipping times typically range from 5 to 7 days or up to 15 days, depending on the destination and shipping conditions.

We offer international shipping with delivery times ranging from 5 to 15 days, depending on your location and shipping conditions. Specific shipping options will be shown at checkout based on your region.

Delivery usually takes between 5 to 7 days, but in some cases, it may take up to 15 days depending on your location and shipping conditions. You’ll receive tracking details once your order is shipped.

Simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your purchase. An order confirmation email will be sent to you right after.

You can cancel your order by clicking the link in your order confirmation email. Alternatively, feel free to contact us at kesmora.com@gmail.com — you’ll also find this email in the menu or on our contact page.

Return & Refund Policy

At KesMora, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we’re here to help.

Returns

We accept returns within 30 days of delivery. To be eligible for a return:

unused, unwashed, and in its original condition with all tags attached.

Note: Final sale items, swimwear, lingerie, and accessories (e.g., jewelry, hats) are not eligible for return.

How to Initiate a Return

support@kesmora.com or via our 24/7 live chat.

Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

Refunds

Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund.

5–10 business days.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 7 days of delivery with photos of the item. We’ll send a replacement or issue a full refund.

Exchanges

We do not offer direct exchanges. If you need a different size or color, please return your item and place a new order.